Sefere — We're here to help
For any questions, issues, or feedback:
We typically respond within 24-48 hours.
Download Sefere, enter your phone number, verify with an SMS code, and set up your profile with photos and a bio. You'll also complete a quick liveness verification.
Go to the login screen and tap "Forgot Password." You'll receive a verification code to your phone number to set a new password.
Tap the profile icon in the navigation bar, then tap "Edit Profile" to update your photos, bio, interests, and location.
Make sure notifications are enabled for Sefere in your device Settings → Notifications. Also ensure you have a stable internet connection.
Visit their profile or open your chat with them, tap the menu icon (⋮), and select "Block." Blocked users cannot message you or view your profile.
Visit their profile or open a chat with them, tap the menu icon (⋮), and select "Report." Choose a reason and submit. Our team reviews all reports within 24 hours.
You can permanently delete your account by going to:
Profile → Settings → Delete Account
This action is permanent and irreversible. It will delete:
Sefere is built for the Ethiopian diaspora community. To keep it a safe and welcoming space, we ask all members to:
Violations may result in account suspension or permanent removal from the platform.